Congratulations! Perfect Pigment is the fastest, easiest makeup system on the planet and will instantly give you healthier, younger looking skin in just 1 minute! We believe you will love the look and feel of Perfect Pigment as well as our plant based, sulfate and paraben free skin care. When your kit arrives please check out the last page of the instructional booklet for how to use your FREE gift of our best selling Anti-Aging Mineral Mist.

 

Please note that during Covid we found it necessary, for the safety of all, to switch our customer service communications to email only. You can easily reach us at CustomerService@ChristinaCosmetics.com. Please allow one to two business day’s for us to reply or update your online customizations. We are maintaining a limited staff during the ongoing ups and downs of Covid’s various incarnations and will keep you updated if we make any changes. For immediate answers to common questions please go to ChristinaCosmetics.com/customerservice .

 

Thank you for visiting Christina Cosmetics (the “Company”) websites (the “Sites”). Please do review the following general Terms of Use that govern all use and purchases of products from our company Sites, Customer Service department, and all 800 phone numbers and email address. Please note that your use of our Sites or purchase of our products constitutes your agreement to follow and be bound by these Terms of Use.

 

Money Back Guarantee

Perfect Pigment comes with a 30-day money back guarantee of the purchase price less shipping and handling and any optional rush processing fees. As advertised, you can try the Perfect Pigment kit, risk free, for 2 easy payments of $24.95 or one easy payment of $49.90 plus S/H. If you chose our two-payment option; the second installment of $24.95 will be debited 30 days from the original payment date. With our full 30-day money back guarantee, you have nothing to lose except all the time you spend doing your makeup!

 

Trademarks

The Sites, and all page headers, custom graphics, and button icons are service marks, trademarks, and/or trade designs of the Company and may not be used in connection with any product or service that is not offered by the Company in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the Company. All other trademarks, product names and company names or logos cited herein are the property of Christina Cosmetics and may not be used by Affiliates or in any other form of marketing.

Copyright. All web site design, text, graphics, logos, button icons, images, audio clips, the selection and arrangement thereof is protected under US Copyright Laws. The compilation of all content on the Sites is the exclusive property of the Company and protected by U.S. and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of this web site for the sole purpose of placing an order with the Company or using this web site as a shopping resource. Any other use of materials on this Web site – including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance – without the prior written permission of The Company is strictly prohibited.

 

Products and Payment Display:

While we have made every effort to display the colors of our products as accurately as possible, the actual colors you see will depend on your monitor. We cannot guarantee that your monitor’s display of any color will be accurate. However, we do make exchanges and custom compacts to suit your complexion needs ( please inquire via email).  We have also redesigned our ordering pages in early March, 2022 to make it clear and easy to understand how to select our TV offer with auto delivery or a One Time Only shipment.

Benefits of Free Beauty Club Membership and Club Shipments:

Save Time & Money on every shipment. All orders come with free enrollment in our Beauty Club, and all Beauty Club shipments are forever locked in at the same great discounted price! Even if the prices go up, your price stay’s the same. There is no expiration on your discount for every shipment as long as you’re a member. There’s never any hidden cost to be a member and you can customize or change your shipments as often as needed. Plus, you’ll be entitled to private sales, discounts on other products, and more. – Cancellations of  our TV offer with auto-delivery after the initial order, without a return within 30 days, will be converted to the one time only price as listed on the website ordering page.

We’ve taken out the “how to schedule” guesswork by creating a place for you to write the date you start using your Perfect Pigment on the back of the compact (a Sharpie works best). This will let you know exactly the schedule you’ll need to be on and we can customize your shipments accordingly. Some customers like their shipments every 30 days and others every 90 to 120 days. We’re here to make the club benefits work for you, and we can change it as often as needed free of charge.

 

Convenient Beauty Club Shipments contain the same Perfect Pigment palette, Lipgloss, our Camouflage Crème concealer, and Super Model Mascara (if ordered), as your initial order, and are regularly scheduled for every 60 days. All orders are fully customizable and interchangeable (example: You may want to change from a Perfect Pigment 1 to a Perfect Pigment 2 for summer) and may be scheduled for any time that works best for your beauty needs. You can also switch to a compact only or add a Mineral Mist. There are many possibilities available: Please go to https://www.christinacosmetics.com/customize-my-order/

to change your auto delivery schedule.

◦ Customize delivery dates online: www.ChristinaCosmetics.com/customize-my-order

◦ or call customer service at 1-800-543-7207 M-TH, 9-4 PST (not available during Covid).

◦ Beauty Club emails for special offers, promotions, and sales exclusively offered to Beauty Club Members Only.

Non Beauty Club Kits & pricing:

1 Time Only shipments without Super Model Mascara: $59.95 + S&H

1 Time Only shipments with Super Model Mascara: $69.95 + S&H

 

3 Step Spa Collection:

Our Sulfate & Paraben Free 3 Step Spa Collection is a special introductory purchase with the Perfect Pigment TV offer purchase and comes with a 14 Day Money back Guarantee on the initial kit only for the introductory price of only $39.95 plus shipping. The 1.oz True Youth Moisturizer alone is $35. You’ll Save $43.00 by not purchasing all 3 Spa items separately. Your savings are locked in again: You’ll conveniently receive a new organic spa collection every sixty days as part of our Beauty Club Membership for only $69.95 + S/H. The Spa Collection is also fully customizable.

Club Shipments:

Being a Club Member will be a tremendous value and save you money all year long. The best value is to be in the Club and let our Beauty Experts help you find the best way to customize shipments. If every sixty days is too often or not often enough to receive your makeup and/or skin care. If you place an order online or by phone you will receive a Free Beauty Club Membership with Club Shipments every sixty days, as advertised on TV. Your membership in the program will remain in effect until it is cancelled. IF YOU HAVE PROVIDED US WITH A VALID CREDIT CARD NUMBER, EACH SHIPMENT WILL BE AUTOMATICALLY PROCESSED AND THE CARD YOU PROVIDED AT THE TIME OF YOUR INITIAL PURCHASE AND ENROLLMENT IN OUR PROGRAM WILL BE DEBITED AT THE TIME OF EACH SHIPMENT. IF YOU WISH TO CANCEL YOUR MEMBERSHIP, YOU MAY DO SO BY EMAIL ONLY DURING THE COVID PANDEMIC @ customerservice@christinacosmetics.com . Cancellations of  our TV offer with auto-delivery after the initial order, without a return within 30 days, will be converted to the one time only price as listed on the website ordering page. Customer accounts may only be cancelled by the credit card holder; NO exceptions. You must provide current, complete, and accurate information for your billing account. It is each card holders responsibility to ensure this information is correct and must promptly update all information to keep your billing account current, complete, and accurate (such as a changes in billing address, credit card number, or credit card expiration date). Please notify us if your credit card information is cancelled or is no longer valid (for loss, theft or expiration). Changes to private information can be made securely online at ChristinaCosmetics.com/customize.

 

Credit Card Pre-Authorizations:

For your own security and protection, ChristinaCosmetics.com and PerfectPigment.com will pre-authorize the full amount of your cart (or first payment – if 2 payments is selected). This “Pre-authorization” is NOT a debit. It is only an authorization that your credit card company will reserve funds for your online or phone purchase. The Pre-authorization will drop off from your account within 5-7 business days depending on your financial institution. Once again, a pre-authorization is NOT a charge or debit, it is ONLY an authorization.

 

Exchanges:

Let the Benefits begin…for Beauty Club members only: If you did not choose a color palette that is a perfect match for your skin we will gladly exchange a compact with concealer and/or lipgloss, if lipgloss and concealer are different from the next desired color palette if received within the 30 day trial period. Only one exchange per customer. Do keep the brush and booklet; we only need to receive the items we are exchanging. Simply pay $7.95 to cover the postage and handling. Call our customer service department at 800-543-7207 (***not available during Covid***)  or write “Exchange” on the outside of the box and return it to Christina Cosmetics, 3435 East Thousand Oaks Blvd. Suite 3397, Westlake Village, CA 91359-3397. Please include your packing slip or Exchange form letting us know which Perfect Pigment palette you would like us to exchange for you. Any exchange will waive the money back guarantee of the initial kit and/or any reshipped item(s).

Customize My Shipments

If your 60 day Club Shipments are coming too often then please let us customize them for you? Simply go to: ChristinaCosmetics.com/customize-my-order or click on the “Customize My Order” link at the bottom of the any page at ChristinaCosmetics.com. We are happy to accommodate your beauty needs for whatever timeline you may need.

How it works: Let’s say you have two or three kits, but want to stay locked into the great deals that come with your Beauty Club Membership. Simply figure out how much time you’ll need to use the kits you already have. If one compact lasts 90 days and you have three, then you’ll want to get your next shipment in nine months, and then be set up on a 90 day shipping schedule. To do this simply scroll down to the bottom of the home page where you will see the “Customize My Order” link. Click on the link and fill out the customization page accordingly. That’s all you have to do and we’ll take it from there. If you ever want to make changes again in the future; simply customize again. It’s always Free.

 

Shipping and Handling Procedures:

All orders are shipped by the United States Postal Service with a delivery/tracking confirmation. If a package is confirmed delivered by USPS please ensure it is delivered to a secure mailbox. We regret that we will not be able to reship, credit, or refund items that are lost or stolen once a package has been confirmed delivered. If you do not have a secure mailbox and would like to request a “signature confirmation” or wish to have it sent to a different address please email us @ customerservice@christinacosmetics.com  and we will add a signature delivery confirmation to your order for $2.95. If your package is lost or stolen we can provide the delivery/tracking confirmation number for you so you can follow up with you’re the postal carrier and your local post office. The tracking/confirmation number we will provide for you can be viewed at USPS.com.

 

All Packages are Photographed Before Leaving Christina Cosmetics Warehouse: Each shipment has a digital photo on file of the contents in each package before it leaves our warehouse. If you have questions or concerns about any missing items please call our customer service department and we will gladly look up the photo of your shipment to confirm and will email you a copy. We do not reship items if they are shown in the image on file. If it is our packing error and we missed something we will gladly send it to you immediately.

Returns, Cancellations & Nonrefundable Items:

Perfect Pigment 30-Day Money Back Guarantee: You do not need a Return Authorization; simply have your return back to us within the 30 day Money Back Guarantee. Please ensure your returned merchandise leaves within 20 days from the date of your order so that your purchase has the opportunity to reach our warehouse within the 30-Day Money Back Guarantee. The 30-Day Money Back Guarantee begins on the date the payment processed and returns must be received in our warehouse within 30 days from that date. Returns postmarked on the 30th day will not be accepted. Please note that any pending installments will continue to process until the returned merchandise is received. Once received, in a timely manner,  your return will be processed for a complete refund of the purchase price, less shipping and handling, as advertised.

Subsequent Beauty Club Shipments will receive a refund of the purchase price less shipping and handling if received unopened and in new, unused condition within 14 days of the payment date. A 10% restocking may apply fee if received late.

One Time Only shipments: One Time Only shipments were created for customers who prefer to order at their leisure and have a 30 day money back guarantee; we do not accept returns to our warehouse after 30 days from the purchase date.

Refunds: *Please allow 1-2 weeks from the date your return is received in our warehouse for your returned merchandise to be processed and credited back to the same credit card used for your Perfect Pigment purchase. PLEASE DO NOT send packages by FEDEX or UPS. We encourage you to purchase insurance and/or a USPS delivery confirmation to ensure proper delivery if purchasing return postage on your own. If the package is unopened USPS will return it to us at no charge and use the same tracking that is shown on your package.

 

Nonrefundable Items:

All individual cosmetic(s) sales for liquids, creams, mascaras, compacts, custom compacts, pencils, etc. are non-refundable. Our Three Step Spa Collection has a 14 day Money Back Guarantee on the initial shipment only, all-subsequent Spa/liquid or cream skin care items are not for trial purposes and therefore nonrefundable.

 

Cancellations:

Our order process is automated to distribute products quickly and accurately. Once your order has been “Checked Out” or placed via the toll free automated ordering system it can NOT be cancelled. Any exceptions to this policy will be charged a 10% cancellation fee for phone orders. If you wish to cancel your participation in our beauty club membership you can email us at customerservice@christinacosmetics.com or you can customize the frequency of your shipments at https://www.christinacosmetics.com/customize-my-order/ .  Please do not attempt to cancel through the “Customize My Order” page.  The customer information sent must match the card holders account.

 

United States & Canada

The products displayed on our Sites can be ordered and delivered only within the United States and Canada. Unless otherwise noted, all prices displayed on our Sites are quoted in U.S. Dollars and are valid and effective only in the U.S. All of the products purchased from our Sites should be used in accordance with the manufacturer’s instructions, precautions, and guidelines. A $10 US Sur change will be added to all Canadian orders to cover added USPS cost for shipping and handling and Canadian/US dollar conversion fees.

 

 

Changes to the Terms of Use

We may from time to time change the terms that govern your use of our Sites. Your use of our Sites following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move, or delete portions of, or may add to, our Sites from time to time.

 

Governing Law

Unless otherwise specified, our Sites and the contents thereof are displayed solely for the purpose of promoting and selling the Company’s products and services available in the United States and select foreign markets. This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively through arbitration within the State of California, County of Los Angeles.

 

Disclaimer

THE COMPANY IS PROVIDING THIS SITE AND ITS CONTENTS ON AN “AS-IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THIS SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, THE COMPANY DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE. THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEB SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

 

Third Party Content

From time to time, the Company may provide content of third parties (“Third Party Content”) as a service to those interested in this information. The Company does not monitor, approve or have any control over any Third Party Content. Nor does the Company guarantee or endorse the accuracy or completeness of any Third Party Content. The Company is not responsible for updating or reviewing any Third Party Content. Any use of Third Party Content by you is at your own risk.