"It’s basically foolproof. Even for someone like me who isn’t used to doing their own makeup. It feels really great on my skin and I feel like I’m not wearing makeup at all."

- Barbara K.

 

Customer Service Department
1-800-543-7207




Terms of Service:
 

 
 

Thank you for visiting Christina Cosmetics (the "Company") web sites (the "Sites"). Please review the following general Terms of Use that govern all use and purchases of products from our company Sites, Customer Service department, and all 800 phone numbers. Please note that your use of our Sites or purchase of our products constitutes your agreement to follow and be bound by these Terms of Use.

Makeup your entire face with One compact, One brush, in One minute!  Perfect Pigment is the fastest, easiest makeup system on the planet.

Money Back Guarantee

As seen on TV Rewards members can try the Perfect Pigment, full size, 5 Piece Kit RISK FREE for a full 60 days. If for any reason you do not love Perfect Pigment call our customer service department at 1-800-543-7207 to exchange or receive a return authorization number.

Trademarks

The Sites, and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade designs of the Company and may not be used in connection with any product or service that is not offered by the Company in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the Company. All other trademarks, product names and company names or logos cited herein are the property of Christina Cosmetics and may not be used by Affiliates or in any other form of marketing.

Copyright

All web site design, text, graphics, logos, button icons, images, audio clips, the selection and arrangement thereof is protected under US Copyright Laws. The compilation of all content on the Sites is the exclusive property of the Company and protected by U.S. and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of this web site for the sole purpose of placing an order with the Company or using this web site as a shopping resource. Any other use of materials on this Web site - including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance - without the prior written permission of The Company is strictly prohibited.

Products Display

While we have made every effort to display the colors of our products as accurately as possible, the actual colors you see will depend on your monitor, and we cannot guarantee that your monitor's display of any color will be accurate.

Rewards Program: 2 payments of $19.95 or 1 payment of $39.90 + $7.95 s/h

Our rewards program includes many features and benefits:

  • A 70% discount off the initial kit price if sold separately.
  • You’re guaranteed to lock in the best possible savings for as long as you stay with the program.
  • Convenient auto delivery shipments every 60 day’s at the same low price
    ( minimum one auto delivery shipment ) 
  • Customize delivery dates online at www.ChristinaCosmetics.com/Customize or  by call customer service at 1-800-543-7207  
  • Free gifts from Christina in your auto delivery shipments. 
  • Email notices for special offers, promotions, and sales exclusively offered to rewards program members only.

One Time Only shipments: $59.85 + $7.95 s/h

A special full price offer created for customers to order at their leisure with a full 30 day money back guarantee.

Exchanges

For Rewards Members only: If you did not choose a color palette that is a perfect match for your skin we will gladly exchange a compact with concealer and/or lipgloss, if lipgloss and concealer are different from the next desired color palette, once for a different shade if received within the 60 day trial period. – Do keep the brush and DVD; we only need to receive the items we are exchanging. Simply pay $7.95 to cover the postage and handling. Call our customer service department to receive an exchange authorization number at 800-543-7207 or” write exchange on the outside of the box” and return it to Christina Cosmetic, PO Box 1246, Camarillo, CA - 93011. Please include your packing slip or instructions letting us know which Perfect Pigment you would like us to exchange for you. Any exchange is a courtesy and will wave the money back guarantee of the initial kit and the reshipped item(s).

Customize My Shipments

60 day Auto Delivery shipments coming too fast? Try our “Slow Ship” Auto Delivery program: If the 60 day auto delivery shipments are coming to often and you would like continue to take advantage of the savings from your complimentary rewards program, we recommend customizing the frequency of your shipments online at ChristinaCosmetics.com/Customize or the “Customize My Order” link at the bottom of the ChristinaCosmetics.com homepage, or by calling our  customer service department to customize your shipments to arrive exactly as you need them; which may be every 90 days, 120 day’s, or more. We are happy to accommodate your beauty needs whatever timeline you may need. Our reps are great at helping you determine which schedule will be best for you.

How it works: Let’s say you have two or three kits, but want to stay in the auto delivery program. Simply figure out how much time you’ll need to use the kits you already have. If one compact last 90 days and you have three, then you’ll want to get your next shipment in nine months, and then be set up on a 90 day shipping schedule. To do this simply scrolls down to the bottom of the page where you will see the “Customize My Order” link. Click on the link and fill out the customization page accordingly. That’s all you have to do and you’ll be all set. If you ever want to make changes again in the future; simply re-customize again.

Shipping and Handling Procedures:

All orders are shipped by the United States Postal Service with a delivery confirmation. If a package is confirmed delivered by USPS please ensure it is delivered to a secure mail box. We regret that we will not be able to reship, credit, or refund items that are lost or stolen once a package has been confirmed delivered. If you do not have a secure mailbox and would like to request a signature delivery confirmation please call and place your order through customer service at 1.800.543.7207 and we will add a signature delivery confirmation to your order for $2.95. All orders over $100 automatically receive a signature delivery confirmation.

If your package is lost or stolen we can provide a delivery confirmation number for you so you may follow up with your postal carrier and your local post office. The tracking number we will provide for you may be viewed at USPS.com.

Each shipment has a digital photo on file of the contents in each package before it leaves the warehouse. If you have questions or concerns about any missing items please call our customer service department and we will gladly look up the photo of your shipment to confirm and will email you a copy.

Returns & Nonrefundable Items:

Please ensure we receive your return request by phone within 45 days from the date you received your shipment so that your purchase will reach us within the 60 day money back guarantee. We will not accept returns after 60 days. Please contact us by phone first at 1.800.543.7207 for your Return Merchandise Authorization number and the return address. Customer service business hours are Monday through Friday 10:00AM to 4:00PM Pacific Standard Time.  Place the return authorization number on the front of the package and simply return it. Once received, your return will be processed for a complete refund of the purchase price, less shipping and handling. One Time Only shipments were created for customers who prefer to order at their leisure and have a 30 day money back guarantee. Please allow 4-6 weeks for your returned merchandise to be processed and credited back to the same credit card used for your Perfect Pigment purchase. Please note that processed order cancellations receive a 10% cancellation fee that will be deducted from your refund.

Customers may acquire return postage at USPS – Our PO Box cannot accept shipments from FEDEX or UPS. We encourage you to purchase insurance and/or a delivery confirmation to ensure proper delivery.

All individual cosmetic(s) sales and auto delivery sales are non refundable. Our 60 day money back guarantee is applicable to first time Rewards Members only for the Perfect Pigment five piece trial kits.

United States & Canada

The products displayed on our Sites can be ordered and delivered only within the United States and Canada. Unless otherwise noted, all prices displayed on our Sites are quoted in U.S. Dollars and are valid and effective only in the U.S.  All of the products purchased from our Sites should be used in accordance with the manufacturer's instructions, precautions and guidelines.

Changes to the Terms of Use

We may from time to time change the terms that govern your use of our Sites. Your use of our Sites following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Sites from time to time.

We receive and maintain your personal information in a safe and secure database. If you selected to be enrolled in our 60 day auto delivery program, your enrollment permits Christina Cosmetics to ship and debit the credit card we have on file for you every sixty days, or every 30 days if you selected the two installments plan. If your auto delivery shipments have been customized to ship at a different frequency we will ship and debit the credit card on file according to your customization plan. Note: Christina Cosmetics is not liable for any credit card overdraft fees.

Governing Law

Unless otherwise specified, our Sites and the contents thereof are displayed solely for the purpose of promoting and selling the Company's products and services available in the United States and select foreign markets. This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively through arbitration within the State of California, County of Los Angeles.

Disclaimer

THE COMPANY IS PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS-IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THIS SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, THE COMPANY DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE. THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEB SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

Third Party Content

From time to time, the Company may provide content of third parties ("Third Party Content") as a service to those interested in this information. The Company does not monitor, approve or have any control over any Third Party Content. Nor does the Company guarantee or endorse the accuracy or completeness of any Third Party Content. The Company is not responsible for updating or reviewing any Third Party Content. Any use of Third Party Content by you is at your own risk.