"I’m a professional makeup artist who was recently introduced to Perfect Pigment and I immediately fell in love with the product. Now I use it on myself and on my clients."

- Astrid

 

Customer Service Department
1-800-543-7207




Terms of Use:
 

 
 

Thank you for visiting Christina Cosmetics (the "Company") web sites (the "Sites"). Please review the following general Terms of Service that govern all use and purchases of products from our company. Please note that the published terms of service herein, and use of our Sites and/or toll free numbers, constitutes your agreement to follow and be bound by these Terms of Use.

Money Back Guarantee

Isn’t it time to upgrade your makeup to keep up with your lifestyle? Now you can makeup your entire face with One compact, One  brush, in One minute!  Perfect Pigment is the fastest, easiest makeup system on the planet. Try our Perfect Pigment, full size, 5 Piece Kit for a full 60 days. If you're not totally satisfied with the results call our customer service department at 1-800-543-7207 to receive a return authorization number (required).  Place the return authorization number on the front of the package, and simply return it.  Once received your return will be processed for a complete refund of the purchase price (less shipping and handling). Order Now

TRADEMARKS

The Sites, and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade designs of the Company and may not be used in connection with any product or service that is not offered by the Company in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the Company. All other trademarks, product names and company names or logos cited herein are the property of Christina Cosmetics and may not be used by Affiliates or in any other form of marketing.

COPYRIGHT

All web site design, text, graphics, logos, button icons, images, audio clips, the selection and arrangement thereof is protected under US Copyright Laws. The compilation of all content on the Sites is the exclusive property of the Company and protected by U.S. and international copyright laws. Permission is granted to electronically copy and to print in hard copy portions of this web site for the sole purpose of placing an order with the Company or using this web site as a shopping resource. Any other use of materials on this Web site - including reproduction for purposes other than those permitted above, modification, distribution, republishing, transmission, display or performance - without the prior written permission of The Company is strictly prohibited.

PRODUCT DISPLAY

While we have made every effort to display the colors of our products as accurately as possible, the actual colors you see will depend on your monitor, and we cannot guarantee that your monitor's display of any color will be accurate.

Rewards Program

Our rewards program includes many features and benefits:

  • A 70% discount off the initial kit price.
  • You’re guaranteed to lock in the best possible savings for as long as you stay with the program.
  • Convenient auto delivery shipments every sixty day’s (60) at the same low price  
  • Customize delivery dates by call customer service at 1-800-543-7207  
  • Free gifts from Christina in your auto delivery shipments. 
  • Email notices for special offers, promotions, and sales exclusively offered to rewards program members only.


Returns and Exchanges

For Rewards Members only: If you did not choose a color palette that is a perfect match for your skin we will gladly exchange a compact once for a different shade if it is within the 60 day trial period. Simply pay $7.95 to cover the postage and handling. Call our customer service department to receive an exchange authorization number at 800-543-7207. Any exchange is a courtesy and will wave the money back guarantee of the initial kit and the reshipped item(s). All individual cosmetic(s) sales and auto delivery sales are non refundable. Our 60 day money back guarantee is applicable to first time rewards members only for the Perfect Pigment five piece kit.  If auto delivery shipments are coming to often and you would like continue to keep the savings from the rewards program,  we recommend calling our friendly customer service reps to customize your shipments to arrive exactly as you need them; which may be every 90 days, 120 day’s, or more. We are happy to accommodate your beauty needs whatever timeline you may need and our reps are great at helping you determine which schedule would be best for you.
All returns must have and RMA number (Return Merchandise Authorization). The RMA number must be written on the outside of the box. An RMA number is obtained by calling our customer service at 1-800-543-7207 Monday through Friday between the hours of 10:00AM to 4:00PM Pacific Standard Time. If our customer service representatives are on the other line helping customers please leave your name, a direct phone number, and your zip code. Your call will be returned within 24 to 48 hours.

Shipping and Handling procedures:

All orders are shipped by USPS with delivery confirmation. If a package is confirmed delivered by the USPS it is the customer’s responsibility to ensure it is delivered to a secure mail box. We cannot reship items that are lost or stolen once a package has been confirmed delivered. If you do not have a secure mailbox and would like to request a signed delivery confirmation please call and place your order through customer service and we will add a signed delivery confirmation to your order.
Each shipment has a digital photo on file of the contents in each package before it leaves the warehouse. If you have questions or concerns about any missing items please call our customer service department and we will gladly look up the photo of your shipment to confirm and email a copy to you.

OUR PRODUCTS

The products displayed on our Sites can be ordered and delivered only within the United States and Canada. Unless otherwise noted, all prices displayed on our Sites are quoted in U.S. Dollars and are valid and effective only in the U.S.  All of the products purchased from our Sites should be used in accordance with the manufacturer's instructions, precautions and guidelines.

CHANGES TO THE TERMS OF USE

We may from time to time change the terms that govern your use of our Sites. Your use of our Sites following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Sites from time to time.

GOVERNING LAW

Unless otherwise specified, our Sites and the contents thereof are displayed solely for the purpose of promoting and selling the Company's products and services available in the United States and select foreign markets. This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively through arbitration within the State of California, County of Los Angeles.

DISCLAIMER

THE COMPANY IS PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS-IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THIS SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, THE COMPANY DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE. THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEB SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

THIRD PARTY CONTENT

From time to time, the Company may provide content of third parties ("Third Party Content") as a service to those interested in this information. The Company does not monitor, approve or have any control over any Third Party Content. Nor does the Company guarantee or endorse the accuracy or completeness of any Third Party Content. The Company is not responsible for updating or reviewing any Third Party Content. Any use of Third Party Content by you is at your own risk.